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Pillar · Infrastructure that stays up

Managed IT That Keeps Your Systems Running

CreateITivity is a managed service provider for Canadian businesses. We host, monitor, patch, secure and back up the systems your operations depend on, from a Mississauga team that also builds software and runs search programs.

  • Hosting built for fault tolerance
  • Round-the-clock monitoring and patching
  • Layered security with recovery plans you have tested
Mississauga team · Canada-wideOne experienced lead stays on your account
Managed IT Services work by CreateITivity
24/7/365
Infrastructure watched around the clock
Runs the stack
hosting to recovery

How does CreateITivity handle Managed IT Services?

Managed IT services from Mississauga: resilient hosting, high availability, network and system administration, cybersecurity and tested disaster recovery.

  • 24/7/365 — Monitoring coverage
  • RTO/RPO — Recovery plans built to your targets
  • Canada — Hosting and backup locations available
  • One team — Infrastructure, software and search

Our Managed IT Services principles

How we approach Managed IT Services

The working rules we apply to each client, so progress builds month on month and the plan stays on course.

Problems found before users notice

Telemetry on CPU, memory, disks, thermals, bandwidth and latency feeds a structured escalation process, so most issues are dealt with before they become outages.

No single points of failure

Redundant power, multiple carrier feeds and automated failover are designed in from the start, so one failed component does not take your service down with it.

Security and recovery as one plan

Firewalls, SIEM log auditing and patching reduce the chance of an incident. Encrypted off-site backups and standby systems decide how quickly you recover if one happens anyway.

Engineers who also build software

The same team writes applications and websites, so hosting, deployments and performance tuning are handled by people who understand the code running on the servers.

01Downtime costs more than the infrastructure that prevents it
Why it matters

Downtime costs more than the infrastructure that prevents it

When an ordering system, client portal or line-of-business application stops, staff stand idle and customers go elsewhere. Most outages trace back to something predictable: a disk filling up, a missed patch, a single server with no failover, a backup nobody had tested. Managed infrastructure deals with those causes in advance. We design the environment so it can lose a component and keep running, watch it continuously, and keep it current. Your team spends its time on the business instead of on recovering from avoidable incidents.

  • Redundancy designed in, not added after an outage
  • Continuous monitoring with clear escalation
  • Patching on a schedule, tested before production
  • Backups that are restored in practice, not just taken
02Built around Canadian privacy rules and data residency
Canadian context

Built around Canadian privacy rules and data residency

Many Canadian organizations need to know where their data lives. Customers ask, contracts require it, and privacy law sets out duties for safeguarding personal information under PIPEDA, Quebec Law 25 and, for Ontario health custodians, PHIPA. We can keep hosting and backups in Canadian facilities and cloud regions, document how data is protected, and structure logging and access control so you can answer those questions with confidence.

  • Hosting and backups can stay in Canada
  • Access control and audit logging documented
  • Safeguards aligned with PIPEDA and Law 25 duties
  • Support on Eastern Time from Mississauga
In-house IT or a managed provider

Who should run your infrastructure? Often, both together.

How a stretched internal team compares with a managed service provider on the work that keeps systems available.

Internal IT alone

Knows the business well
  • One or two people cover everything
  • Monitoring stops when they are off shift
  • Patching waits behind urgent requests
  • Recovery plans rarely get tested

With CreateITivity

Covers the infrastructure
  • Engineers watching around the clock
  • Patching staged and tested on a schedule
  • Redundancy and failover designed in
  • Disaster recovery tested against your targets

Most of our clients keep their internal IT people. We take on the hosting, monitoring, patching, security and recovery work that is hard to staff around the clock, and your team gets back to the projects that move the business.

Working together

The steps in a Managed IT Services project

Each stage has a clear output, so your team can see what is in progress and what comes next.

01

Assess the environment

We document your servers, network, applications, security controls and backups, and agree recovery targets and priorities with you.

02

Design for resilience

We plan hosting, redundancy, monitoring, security layers and backup schedules around what your business cannot afford to lose.

03

Migrate and harden

Workloads move in planned stages, configurations are hardened and monitoring goes live before anything is handed over.

04

Run, report and improve

We monitor, patch, respond and test recovery on an ongoing basis, with regular reporting on health, capacity and risk.

How we measure

The figures we track

Each project reports against measures agreed at the start, shown in a dashboard your team can open at any time.

  • A named senior specialist leads each account
  • Progress shown in live Looker Studio dashboards
  • Measured on leads and revenue
24/7/365
Monitoring coverage
RTO/RPO
Recovery plans built to your targets
Canada
Hosting and backup locations available
One team
Infrastructure, software and search

Managed IT Services questions

Straight answers on Managed IT Services

What Canadian owners and their teams usually ask first.

What does a managed service provider actually do?
We take responsibility for running your infrastructure: hosting your applications, administering servers and networks, monitoring health, applying patches, managing security controls and keeping backups and disaster recovery ready. You get one accountable team instead of a patchwork of vendors.
Do we have to replace our internal IT team?
No. Most clients keep their internal staff for user support and business projects, and hand us the around-the-clock infrastructure work. We agree clear responsibilities at the start so nothing falls between the two teams.
Can our data stay in Canada?
Yes. Hosting and backups can be kept in Canadian data centres and cloud regions. We document where each system and backup lives so you can answer customer and contract questions about data residency.
What kinds of environments do you manage?
Dedicated servers, private cloud, hybrid deployments and public cloud workloads, along with the routers, switches, firewalls and storage that connect them. We start by documenting what you have before recommending changes.
How do you handle security?
With layers: perimeter defences, identity-aware firewall rules, centralized SIEM log auditing, timely patching and access control. Security sits alongside backup and recovery planning, because preventing an incident and recovering from one are both part of the job.
How do you plan disaster recovery?
We agree your recovery time objective and recovery point objective for each system, then design backups, snapshots and standby infrastructure to meet them. Plans are tested so you know they work before you need them.
How does onboarding work?
We assess the current environment, agree priorities and recovery targets, then migrate or take over systems in stages. Monitoring goes live early, so we can see the environment before we change it.
How does managed IT connect to your SEO and development work?
It is the same company. Websites and applications we build can be hosted and run by the same engineers, and performance work on the infrastructure supports the page speed that search rankings depend on.

Something we did not cover? Ask us directly

Free review · done by an engineer, not a script

Find the weak spots in your systems before they fail

Tell us what you run, where it is hosted and what has gone wrong lately. One of our engineers looks it over by hand and sends back the first fixes we would make, whether or not you hire us. Marketing and development questions are welcome too.