REST and GraphQL APIs plus the integrations your product depends on, documented, versioned and secure.
Discipline: SaaS Architecture
Working term: Predictable easy for developers
Formats: ongoing monthly work or a single audit
Who you talk to: the senior lead, on every weekly call
The service
Our approach to API Development & Integrations
We build APIs that developers find pleasant to use, with typed contracts, sensible paging and errors, authentication and rate limits, webhooks and idempotent writes. Third-party connections such as Stripe, CRMs and data providers come with retries and monitoring, so failures are noticed straight away.
Inside a API Development & Integrations engagement
The core work
REST and GraphQL contracts
Authentication and rate limits
Webhooks and idempotent writes
Also covered
Versioning and documentation
Stripe, CRM and other integrations
How we keep the work accountable
Before work starts, we agree on the number that matters most to you. Each sprint is planned against it. You get a short recorded update every week and a dashboard you can open any time, and the senior lead joins every call.
A senior lead runs your account from day one
A recorded walkthrough each week and a shared reporting dashboard
We work inside the tools and CMS your team already uses
Target ranges written into the agreement before we begin
Our Process
Four stages of API Development & Integrations
The same order every time: find the constraint, plan, deliver, then review. Here is what each stage involves.
01
Agree the contract
REST or GraphQL endpoints get predictable resources, readable error messages and documentation people can follow.
02
Make integrations recover
Retries, idempotent writes, webhooks and reconciliation jobs keep data in sync when a third party has a bad day.
03
Lock it down
Authentication, rate limits and strict input checks make the API safe to open to partners.
04
Version with care
A clear versioning and deprecation plan lets the API change without breaking the apps that rely on it.
Your API has its own users, the developers and partners who build on it. We design consistent REST or GraphQL APIs with sensible resources, predictable behaviour, helpful error messages and documentation people can actually follow, including example requests and a sandbox when it helps.
Good design is what makes others choose to build on your platform.
Consistent REST or GraphQL design
Predictable resources and behaviour
Helpful errors and clear documentation
A good experience for developers
02
How progress tends to build
Commercial terms usually move later than technical fixes
Robust integrations
Connections that keep data flowing
Links between systems are where data quietly goes missing. We build integrations with error handling, retries, idempotent operations, webhooks and reconciliation jobs, so information moves reliably between your platform and services like payment processors, accounting software, CRMs and carriers. When something fails, it fails visibly and recovers.
That turns integrations from a constant headache into dependable plumbing.
Reliable third-party and internal integrations
Error handling, retries and idempotency
Webhooks and reconciliation
Data flow that is easy to trace
03
Content velocity
Briefed, drafted, edited, shipped
Secure & versioned
Safe to open up and stable to rely on
An API is both an entry point attackers probe and a promise to the people who use it. We add authentication, authorization, rate limiting and input validation to protect it, and a clear versioning and deprecation plan so it can change without breaking anyone.
That discipline lets you open your API to partners and keep improving it.
Authentication, rate limits and validation
Established API security practices
Versioning and deprecation plans
Safe to expose and stable to depend on
Our working terms
What a API Development & Integrations engagement includes
These describe how we staff, report on and scope the work. They hold from the first week, before any result exists to point at.
A named senior specialist leads each account
Progress shown in live Looker Studio dashboards
Measured on leads and revenue
Predictable
Easy for developers
Self-healing
Sync that recovers
Protected
Auth and rate limits
Versioned
Safe to evolve
FAQs
Before you sign: common questions
Straight answers on scope, timing and how we report.
What makes an API good?
Consistent design, predictable behaviour, clear errors, real documentation, solid security and proper versioning. Treat it as a product for developers and they will want to build on it.
How do you stop integrations from breaking?
We build in error handling, retries, idempotency, webhooks and reconciliation, so data keeps flowing and failures are obvious and recoverable.
How do you secure an API?
With authentication and authorization, rate limiting, input validation and current API security practices.
How do you change an API without breaking clients?
With clear versioning and a deprecation plan that gives developers time to move, so the API stays a stable contract.
See what today’s architecture will cost you later.
Send the product or repository. We reply with the decisions we would make first, which ones get expensive to change, and whether a build is even needed.
Tell us about the business and a senior specialist will get back to you within one business day. If starting with SaaS Architecture looks like the wrong first step, we will say so and suggest what to fix first.
